Shipping and Payment conditions

1. Prices and Shipping costs

All prices are exclusive of the statutory value added tax plus shipping costs. The amount of the shipping costs is calculated as follows:

  • Shipping within Germany: 8.50 € 
  • Shipping to Austria: 21,50 €
  • Shipping to Switzerland: 27,50 €
  • Shipping to the Netherlands: 16,50 €
  • Shipping to Belgium: 17,50 €
  • Shipping to Italy: 20,50 €
  • Shipping to Denmark: 20,50 €
  • Shipping to Luxembourg: 17,50 €
  • Shipping to Liechtenstein: 32,50 €

We deliver to the countries listed above. If your country is not listed, please contact us so that we can inform you about the individual shipping costs.

2. Delivery conditions

a) For the processing and handling of your order, only the delivery address stated in the order is decisive for us. Your order will be processed by us immediately after receipt. The order will be delivered immediately after receipt of payment. Should you require delivery on a specific or desired date, please inform us of this within the scope of your order.

b) If delivery to the customer is not possible, the transport company commissioned will return the goods to us, whereby the customer must bear the costs of the unsuccessful delivery. This does not apply if the customer is not responsible for the unsuccessful attempt at delivery.

3. Delivery

a) The delivery is carried out by UPS. As soon as the goods are prepared for dispatch, you will receive a confirmation of dispatch by e-mail; in addition, you will receive your consignment number(s) by e-mail. You can check the exact status of your shipment online at any time using the shipment tracking function.

b) As we attach great importance to short delivery times, we aim to hand over your order to the shipping company within 24 hours. We do not collect parcels on Saturdays, Sundays or public holidays. Please note that the delivery of the parcels can take place on several days. We have no influence on this.

4. Terms of Payment

a) Payment can be made by invoice, advance payment by bank transfer, instant bank transfer, Paypal or credit card (we accept VISA, Mater Card and American Express). We reserve the right to exclude individual payment methods.

b) If you choose payment in advance, we will state our bank details in the order confirmation. The invoice amount is to be transferred to our account within 10 days. When paying by Sofortüberweisung and PayPal, you will be taken directly from the order process to the payment pages and make the transfer. If you pay by credit card, your credit card will only be charged when the goods are dispatched.

c) In the case of consumers, we retain ownership of the purchased item until the invoice amount has been paid in full. In the case of companies in the exercise of their commercial or independent professional activity, legal persons under public law or special funds under public law, we reserve ownership of the purchased item until all outstanding claims from the business relationship with the buyer have been settled. The corresponding security rights are transferable to third parties.